Start of main content
Isolux Corsán undertakes to meet the highest quality standards in all its projects.
Isolux Corsán is aware that the company's growth and competitiveness depends directly on its ability to satisfy not just the direct users of its works, but also all its other stakeholders, wherever they may be.
Isolux Corsán applies a Corporate Quality Management System to its day-to-day management. The key document in the system is its Corporate Quality Policy. This commits the company to:
Isolux Corsán has implemented several methods for assessing the efficiency of its Corporate Quality Management System. One of the most important systems operates surveys to find out just how satisfied its customers really are. Isolux Corsán evaluates their overall degree of satisfaction and also focuses on tangible issues such as the tender bid, the quality of the documents exchanged while the projects are being executed, the processing of complaints and the quality of the works finally delivered.
The Group’s customers can add observations and include proposals for improvement, which are taken into account when making decisions for continuous improvement within the company.
Another method for assessing the Corporate Quality Management System is to carry out Internal Audits on its projects.
End of main content